Messaging and attachments
How chat works, what you can send, and why you sometimes have to wait for a reply.
Chat opens once a talent has applied to a job. It stays available through negotiation and for the whole life of the contract, including while a dispute is open.
Attachments
You can attach images and PDF files to a message. Use them for briefs, mockups, drafts, and delivery proof — everything you attach stays on the contract record and can be reviewed by Freelo if a dispute is opened.
Why the send button stops working
You can send up to 3 messages in a row without a reply. After that you have to wait for the other side to respond. This keeps threads readable and stops one party flooding the other during a negotiation.
New messages appear on their own — the thread refreshes itself while it is open. You do not need to reload the page.
Did not find what you needed? Email support@freelo.work.